Last Verified: February 2026
RedotPay virtual cards are convenient for online payments, but users often make mistakes when applying promo codes.
In our hands-on testing, we found that some users try to apply virtual card promo codes to physical cards—or vice versa—which prevents the discount from being applied.
Follow these steps to ensure your virtual card discount works smoothly.
1. Use the Correct Virtual Card Code
For virtual cards, only the DW20OFF code applies for 20% off.
- Applying DW2025 or TIMBE will not work.
- Promo codes are case-sensitive, so type exactly as shown.
Always double-check that you selected a virtual card in your RedotPay account before entering the code.
2. Verify One-Time Use
Most RedotPay promo codes are single-use per account.
- If you have previously used DW20OFF for another virtual card, it won’t apply again.
- Always check your account’s promo code usage history to avoid errors at checkout.
3. Confirm Discount Before Payment
Before clicking “Pay”:
- Ensure the promo code is entered in the ‘Promotional Code’ field.
- Verify the final price shows the 20% discount (e.g., $10 → $8).
- Remove any accidental spaces before or after the code.
According to RedotPay Help Center guidelines, the system will reject codes with incorrect casing or extra spaces.
Skipping these checks can result in paying full price and creating unnecessary support tickets.
Pro Tip
If the discount doesn’t apply, restart the RedotPay app or clear the cache. This refreshes the promotion system and ensures your code works properly.